Shipping Policy
At Shopwood Puzzle, we strive to process and ship your orders as quickly as possible. Please review the following information to understand our shipping process and timelines.
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed. Processing times may vary during peak seasons or promotional periods.
Shipping Methods & Delivery Time
We offer several shipping options to meet your needs. Delivery times depend on your location and the shipping method selected.
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 7-21 business days (varies by destination)
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your shipping address. Free shipping may be available for select orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package’s delivery status.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply based on local customs regulations.
Delays & Issues
While we aim to deliver your order on time, unexpected delays (e.g., weather, customs) may occur. If your order is significantly delayed, please contact us for assistance.
Returns & Lost Packages
If your package is lost or damaged during transit, please reach out to us within 30 days of shipment. We will work with the carrier to resolve the issue.
For any questions regarding shipping, please visit our Help Center at shopwoodpuzzle.com.